Cookies Policy
Cookie Policy
Last updated: 23 August 2025
This Cookie Policy explains how Refurb Phone (โweโ, โusโ, โourโ) uses cookies and similar technologies on our website. We use cookies to run the site, remember your preferences, analyse performance, and (with consent) personalise marketing. You can control nonโessential cookies at any time using the button below.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function, remember your choices, and understand how the site is used. Some cookies are โsessionโ cookies (deleted when you close your browser) and some are โpersistentโ (stay for longer or until you delete them).
Types of Cookies We Use
- Strictly necessary: Required for core site functions such as security, checkout, and shopping basket. These cannot be switched off.
- Preferences (functional): Remember settings like language, currency, and previously viewed items.
- Analytics: Help us understand traffic and improve the website. Set only with your consent where required.
- Marketing: Used to deliver relevant adverts and measure their performance. Set only with your consent.
Examples of Cookies
Exact cookie names vary depending on your browser and the apps we use. Typical examples include:
| Category | Example Name | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | _shopify_y, _shopify_s, cart, cart_ts | Core Shopify functionality (session management, checkout, cart). | Session / up to 1 year |
| Preferences | _shopify_country, localization | Stores currency/locale so we can show correct prices and options. | 1 day โ 1 year |
| Analytics | _ga, _gid, _gcl_au | Google Analytics/Ads (audience measurement, site performance). | 24 hours โ 2 years |
| Marketing | _fbp | Meta/Facebook pixel for ad attribution and relevance. | 3 months |
Note: The list above is illustrative and may change when we add/remove apps or advertising partners.
Consent & Managing Your Choices
On your first visit, we ask for consent to set nonโessential cookies. You can change your choices anytime:
- Use the Cookie Preferences button on this page.
- Adjust your browser settings to block or delete cookies (see instructions below).
- Use optโout tools provided by third parties (e.g., Google).
Control Cookies in Your Browser
- Chrome: Settings โ Privacy & Security โ Cookies and other site data
- Safari: Settings/Preferences โ Privacy
- Firefox: Settings โ Privacy & Security โ Cookies and Site Data
- Edge: Settings โ Cookies and site permissions
ThirdโParty Tools & OptโOut
- Google Analytics optโout: Browser addโon
- Interestโbased ads: Network Advertising Initiative optโout / EDAA YourOnlineChoices
Do Not Track
Some browsers offer a โDo Not Trackโ (DNT) setting. There is no industry standard for responding to DNT signals; however, you can use the tools above to control cookies and tracking.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. Please check this page periodically for the latest version.
Contact Us
- Email: privacy@refurb-phone.com
- Customer Support: sales@refurb-phone.com | 0203 773 5252 (MonโFri, 10amโ6pm)
- Postal: Refurb Phone โ (add your registered address)
Quick FAQs
Do you need my consent for cookies?
We only ask consent for nonโessential cookies (analytics/marketing). Strictly necessary cookies run to operate the site and checkout.
How can I change my cookie settings later?
Click the โCookie Preferencesโ button on this page (or in our footer if available) to update your choices at any time.
Do you sell my personal data?
No. We do not sell your personal data. See our Privacy Policy for full details.
Will the site work without cookies?
Core functions (like checkout) require strictly necessary cookies. You can browse with others disabled, but some features may not work as intended.
