Why Buy From Us?
Why Buy From Refurb Phone?
We combine rigorous testing, transparent grading, a 12‑month warranty, and EU consumer protections with prices that make sense—and service that keeps customers for life.
*Warranty excludes accidental and liquid damage. Delivery times are typically 1–3 working days in the UK.
Rigorous Testing & Quality Control
Every iPhone, iPad, and Apple Watch completes a 40+ point diagnostic process before it’s approved for sale. We check displays, cameras, microphones, speakers, sensors, Face/Touch ID, connectivity, storage and more—then securely wipe data and factory‑reset the device.
- 40+ Checks: Hardware & software diagnostics on every device
- Battery Standard: Minimum 80% health—replaced if below
- Certified Repairs: Performed by trained technicians
- Final QC: Cleaned, sanitised, and packaged for safe delivery
Transparent Grading—No Surprises
Premium Refurbished
Looks virtually new with minimal or no cosmetic marks. A great choice for gifts or anyone who loves a pristine finish.
Very Good
Light signs of use that are barely noticeable in everyday use. Outstanding value for money.
Fair
Visible cosmetic wear, fully functional and fully tested—the most budget‑friendly option.
12‑Month Warranty & EU Consumer Protections
Every device includes a 12‑month warranty covering technical faults and manufacturing defects. You’re also protected by UK & EU consumer law, including a 14‑day change‑of‑mind returns window.
- Covered: Technical faults & manufacturing defects
- Not Covered: Accidental or liquid damage
- Returns: 14‑day change‑of‑mind period
- Delivery: Free UK shipping (typically 1–3 working days)
Responsible Sourcing & Real Sustainability
We source from trusted partners and prioritise authenticity and traceability. Choosing refurbished reduces e‑waste and carbon emissions by extending the life of premium devices.
Trusted Supply
Devices are sourced responsibly from vetted partners with full traceability.
Lower CO₂
Refurbishment avoids the environmental cost of manufacturing new electronics.
Circular Economy
Your purchase keeps quality tech in use and out of landfill longer.
Customers Trust Refurb Phone
Thousands of orders fulfilled across the UK & EU, and over 1,000 verified reviews.
Quick FAQs
Are your devices unlocked?
Yes—unless stated otherwise, all devices are fully unlocked for UK and international networks.
What’s your battery health standard?
Every device meets a minimum 80% battery health, and many exceed this.
Is water damage covered?
No. Water resistance can decline over time; liquid damage isn’t covered under warranty.
Ready to Save on Premium Tech?
Get the Apple experience for less—with rigorous testing, clear grading, a 12‑month warranty and fast delivery.
