Why Buy From Us?
Why Buy From Refurb Phone?
We combine rigorous testing, transparent grading, a 12โmonth warranty, and EU consumer protections with prices that make senseโand service that keeps customers for life.
*Warranty excludes accidental and liquid damage. Delivery times are typically 1โ3 working days in the UK.
Rigorous Testing & Quality Control
Every iPhone, iPad, and Apple Watch completes a 40+ point diagnostic process before itโs approved for sale. We check displays, cameras, microphones, speakers, sensors, Face/Touch ID, connectivity, storage and moreโthen securely wipe data and factoryโreset the device.
- 40+ Checks: Hardware & software diagnostics on every device
- Battery Standard: Minimum 80% healthโreplaced if below
- Certified Repairs: Performed by trained technicians
- Final QC: Cleaned, sanitised, and packaged for safe delivery
Transparent GradingโNo Surprises
Premium Refurbished
Looks virtually new with minimal or no cosmetic marks. A great choice for gifts or anyone who loves a pristine finish.
Very Good
Light signs of use that are barely noticeable in everyday use. Outstanding value for money.
Fair
Visible cosmetic wear, fully functional and fully testedโthe most budgetโfriendly option.
12โMonth Warranty & EU Consumer Protections
Every device includes a 12โmonth warranty covering technical faults and manufacturing defects. Youโre also protected by UK & EU consumer law, including a 14โday changeโofโmind returns window.
- Covered: Technical faults & manufacturing defects
- Not Covered: Accidental or liquid damage
- Returns: 14โday changeโofโmind period
- Delivery: Free UK shipping (typically 1โ3 working days)
Responsible Sourcing & Real Sustainability
We source from trusted partners and prioritise authenticity and traceability. Choosing refurbished reduces eโwaste and carbon emissions by extending the life of premium devices.
Trusted Supply
Devices are sourced responsibly from vetted partners with full traceability.
Lower COโ
Refurbishment avoids the environmental cost of manufacturing new electronics.
Circular Economy
Your purchase keeps quality tech in use and out of landfill longer.
Customers Trust Refurb Phone
Thousands of orders fulfilled across the UK & EU, and over 1,000 verified reviews.
Quick FAQs
Are your devices unlocked?
Yesโunless stated otherwise, all devices are fully unlocked for UK and international networks.
Whatโs your battery health standard?
Every device meets a minimum 80% battery health, and many exceed this.
Is water damage covered?
No. Water resistance can decline over time; liquid damage isnโt covered under warranty.
Ready to Save on Premium Tech?
Get the Apple experience for lessโwith rigorous testing, clear grading, a 12โmonth warranty and fast delivery.